1. Overview

At UBSYSTEMZ, we strive to provide high-quality website design, software
development, consultancy, and training services. This Refund & Cancellation
Policy outlines the conditions under which cancellations and refunds may be
considered.

2. Service-Based Nature

Our services are primarily customized and tailored to client requirements.
Once a project or service has commenced, resources, time, and expertise are
allocated specifically for the client.

3. Cancellation Policy

• Cancellation requests must be submitted in writing via email to
  support@ubsystemz.com.
• Cancellations requested before the commencement of work may be eligible
  for a partial or full refund, subject to administrative deductions.
• Once the project work has started, cancellations may not be accepted.

4. Refund Policy

• Refunds are considered only if the service has not yet started or if
  explicitly agreed upon in writing.
• No refunds will be provided for completed milestones, delivered work,
  consultancy sessions, or training programs already conducted.
• Refunds, if approved, will be processed within a reasonable time frame
  through the original mode of payment.

5. Non-Refundable Services

The following are non-refundable once initiated or delivered:

• Website and software development work
• Consultation and strategy sessions
• Business training or workshops
• Domain, hosting, or third-party service costs (if applicable)

6. Delays and Client Responsibilities

Delays caused due to incomplete information, approvals, or materials from
the client may affect project timelines. Such delays do not qualify for
refunds or cancellations.

7. Dispute Resolution

In case of disputes, clients are encouraged to contact us first to resolve
the matter amicably. Any unresolved disputes shall be governed by applicable
Indian laws.

8. Policy Updates

UBSYSTEMZ reserves the right to modify this Refund & Cancellation Policy at
any time. Updates will be reflected on this page.

9. Contact Information

For cancellation or refund-related queries, please contact:

Email: support@ubsystemz.com
Website: https://ubsystemz.com